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From the Director: Service Excellence through collaboration and innovation

Collaboration and innovation are two key Law Library values. 

The Director was pleased to attend a recent meeting of the Victorian Bar Library Committee and looks forward to ongoing collaboration and provision of innovative library services to the Bar.  

The Director also met with the Law Institute of Victoria to discuss ways in which our two organisations can innovate to improve library service for all Victorian lawyers.   

The February meeting of the Library Committee adopted a Service Excellence Policy, articulating our commitment to provide high-quality services to Victorian Judges and lawyers. 

We will help you access high quality resources and support by:

  • acknowledging your request, noting your timeframe for delivery
  • providing efficient, solution focussed responses to enquiries
  • delivering information in a variety of formats
  • empowering you to readily navigate resources and locate information